Mychart Video Visit is online health management tool. It allows you to access your health records, request prescription refills, schedule appointments, and more. Check our official links below:
WebMyChart lets you see your medications, test results, upcoming appointments, medical bills, price estimates, and more all in one place, even if you’ve been seen at multiple …
https://www.mychart.org/video/videovisits
Video Visits | MyChart
WebIf you are between 14 and 17 years of age, you can login to your own MyChart account to join your video visit. Complete eCheckIn – This is required before your appointment can begin. eCheckIn will be available in MyChart seven days prior to your scheduled …
https://www.stlukesonline.org/mychart/video-visits
St. Luke’s – MyChart Video Visits
FAQ
How do I join a video visit on MyChart?
You’ll find this at the top of your screen when using a web browser, and at the bottom of the screen when using the MyChart mobile app. If you are between 14 and 17 years of age, you can login to your own MyChart account to join your video visit.
Do I need the MyChart mobile app?
If you intend to use a tablet or smartphone for your video visit, download the MyChart mobile app, if you don’t have it installed on your device already. The app is available through the Apple App store and Google Play store, and is required for video visits on a tablet or smartphone.
How do I start a video visit?
Navigate to your video visit appointment. Select “Begin Visit” in MyChart. If prompted open in Zoom and wait for the provider to join. Allow access to your microphone and camera and select “Join with Video” in Zoom.
How old do you have to be to have a MyChart video?
If you are between 14 and 17 years of age, you can login to your own MyChart account to join your video visit. Please be aware that you may not be able to consent to your own treatment under state law and additional registrations steps may be required prior to your video visit.
How to test mychart?
If possible, log into MyChart at least one day prior to your appointment to test your video visit connection and device hardware (camera and microphone). If you’re on a computer, look for the “Test Hardware” button next to your upcoming appointment information. If you ’re using the MyChart mobile app, look for the Video Visit Test icon on your main menu. If you aren’t able to do this in advance, MyChart will walk you through a hardware check before your appointment will begin at its scheduled time. It’s best to do this ahead of time, though, so you have more time to troubleshoot any connection problems, if needed.
How old do you have to be to join MyChart?
If you are between 14 and 17 years of age, you can login to your own MyChart account to join your video visit.
How to avoid background noise during a doctor visit?
Use earbuds that have a microphone to block out background noise and ensure you can hear the provider. If you don’t have earbuds with a microphone, try to eliminate background noise. Choose a well-lit area, so your doctor can see you.
What to do if your camera doesn’t work?
If you’re using a desktop computer or laptop, make sure you have allowed the browser to access your camera and microphone. Try refreshing your browser. If this doesn’t work, close any applications that could be using the microphone or camera such as a concurrent phone call, WebEx, or social media.
