Mychart Customer Support

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mychart customer support

Mychart Customer Support is online health management tool. It allows you to access your health records, request prescription refills, schedule appointments, and more. Check our official links below:

https://www.mychart.org/Help

Help | MyChart

WebConnect with a doctor no matter where you are Send a message, get online diagnosis and treatment, talk face-to-face over video, or arrange to follow up with a doctor in …

https://www.mychart.org/

MyChart | Powered by Epic

FAQ

How do I login to MyChart?

Go to MyChart. Fill out the information on the screen, including your name, address, last four digits of your Social Security number, and birth date. From there, you’ll be asked to create your own username and password. Follow the on-screen prompts to log in for the first time.

How do I contact MyChart support?

For technical problems with your MyChart account, email [email protected] or call 475-246-8041, 8 am – 6 pm Monday-Friday. Forgot Username? Forgot Password? New User?

What can I do with MyChart?

MyChart is a secure and easy tool for managing your health. With a mobile device or a desktop computer, you can use MyChart anytime to find a doctor, see your medical records, schedule and participate in a video visit with a healthcare provider and do much more. Using MyChart’s new features can help you get healthier and reach your wellness goals.

What is a my chart?

MyChart is a secure, online health management tool that connects Cleveland Clinic patients to portions of their electronic medical record allowing you to see test results, message your physician, schedule appointments and more.

Is MyChart available for Martin Health?

MyChart is now available for Cleveland Clinic Martin Health patients.

Can a spouse have an interpreter?

You can even have your spouse, caregiver or an interpreter join you.

How old do you have to be to use MyChart?

Parents and legal guardians can request proxy access to their child’s MyChart information until the child is 18 years old. The information available to the child proxy through MyChart is limited for children aged 13-17.

How long does a prepaid card last?

If you don’t use the code within 45 days, it will expire. If you have difficulty using your activation code prior to its expiration date, please call 800-318-4246 for technical support, or contact your provider’s office to request a new activation code.

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