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Dr. Mena Salib: My name is Mena Salib and I’m a Family Medicine physician at the Polyclinic Ballard location. My father was a, still is a, physician in Southern California. And he did ICU, he did Pulmonary and critical care. But I really saw that the front lines of medicine, that was really Primary Care side of it. And that’s what really drove me into it, being on the front lines and kind of doing that preventive medicine, really helping people stay healthy so that they kind of don’t get these chronic illnesses, these chronic diseases.

Lloyd David: “Hi, I’m Lloyd David, CEO of The Polyclinic. I’ve been working with our excellent group of providers and staff here for the past 25 years. This is not the first time we’ve had to take exceptional measures to protect the safety of our patients and our staff. There was ebola in 2014, and the H1N1 pandemic in 2009. We know how to respond in a crisis and how to protect our patients and staff. Now, the covid-19 pandemic has been an extraordinarily challenging time for our entire community, but I want you, our patients, to know that we have taken every measure to ensure your safety while being here at the clinic. We are screening patients both on the telephone when they make their appointments, and when they come in the building. We’re also screening all staff and providers every day. We’re taking people’s temperatures. We’re requiring every staff member and every patient and visitor to wear a mask the entire time they are in our building. We’re limiting the number of visitors at our sites. We’re cleaning and disinfecting high-touch surfaces at least hourly, and we are adapting our sites to limit the number of people here at any one time to be sure that we provide social distancing. We also an ample supply of protective equipment to be sure that we can do covid-19 testing, office procedures, and outpatient surgeries. Now, in addition to all the things we’re doing to make it safe in our clinic, there are other things that we’re doing to maximize safety and our service to you. Nearly all of our providers now offer video visits for patients when appropriate. We’ll continue to prioritize video visits whenever possible. You can schedule them from the safety and comfort of your home, and eliminate any risk of exposure, and this helps us limit the number of people in the clinic to maintain social distancing. We will continue to offer video visits even after this crisis is over. To increase our access to testing, we have opened drive-through testing sites for patients and local healthcare workers. We also have a dedicated acute respiratory clinic for patients and local healthcare workers that have moderate to severe symptoms, and we’ve located this clinic away from our other major care sites. We also offer one of the most accurate and reliable covid-19 antibody blood tests on the market to our patients so that you can find out whether, in fact, you have been exposed to covid-19. Now more than ever, this is a time for all of us to focus on staying healthy, and that includes not delaying important care. So please remember, we are here for you. If you have any questions, you can contact your provider’s office or vist our website at polyclinic.com. Be well, stay safe, and we look forward to providing continued care for you. Thank you.”

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