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FAQ
How do I set up Athena Health Patient Portal?
Find Your Username
You can find your Member ID on your ID card, Welcome Letter, or any EOB we sent to you. Need help finding your Member ID? Please select Member ID to continue.
How do I find my Aetna account?
With the Aetna HealthSM app, you can access easy-to-navigate information, connect to care, manage claims and more — so you can make the most of your benefits and take control of your health.
What is the name of the Aetna app?
At checkout, simply swipe your card and select credit when prompted for payment type. When you select credit, no PIN is required. Or you can shop for home delivery of healthy foods at Aetna.NationsBenefits.com, or over the phone by calling 1-877-204-1817 (TTY: 711).
Is Aetna a good health provider?
It is the nation’s third-largest provider of health insurance and related services, and provides health, dental, vision, and Medicare plans to individuals and employer groups. It has received high ratings from AM Best and the BBB. Customer feedback is generally positive. Overall, Aetna can be considered a good insurance company. Aetna Customer Reviews
Is Aetna open access a PPO?
We’ve divided this presentation into five sections. The Medicare Open Access PPO is a Medicare Advantage plan, approved by Medicare and administered by Aetna®. The plan provides all the benefits and some extras above and beyond Original Medicare.
How to find my Aetna Member ID?
You can get your digital card by accessing the Aetna Navigator®. To access the Aetna Navigator®, simply visit www.Aetna.com and select “Log In” or “Register.” Then, look for the ID card section on your secure member website.