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https://healthy.kaiserpermanente.org/consumer-sign-on

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Consumer Sign On| Kaiser Permanente

https://healthy.kaiserpermanente.org/consumer-sign-on

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Sign in – Kaiser Permanente

https://healthy.kaiserpermanente.org/sign-on

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FAQ

Why are so many doctors leaving Kaiser?

The report, by Mark Roberts, M.D., chief of medicine at Kaiser’s Vallejo Medical Center, said many physicians are leaving Kaiser for “less demanding jobs” elsewhere or cutting back on their Kaiser work schedules, resulting in a 13 percent turnover rate over the last two to three years.

Why can’t I log into my Kaiser account?

There are several reasons why your user ID and password may not be recognized. To solve the problem, please try the following: Check for correct capitalization (user IDs are not case-sensitive, but passwords are case-sensitive). Make sure your computer’s “Caps Lock” and “Num Lock” keys are off.

How do I view my Kaiser claim?

Claims status can only be obtained through one of our self-service tools. Sign-On or Register to access KP Online Affiliate, or view claim status as a guest user. Please note that Self-Funded member claims may not be available in this self-service tool.

What services are available through the Kaiser Health Portal?

You may download confidential and/or sensitive Kaiser Permanente information or data, including but not limited to personally identifiable information (PII), protected health information (PHI), payment card information (PCI) from this system only to devices provided by Kaiser Permanente.

What are the benefits of signing up for the Kaiser Permanente Health Portal?

Benefits – Basic benefit/co-pay information for Kaiser Permanente members Claims – Claim receipt tracking, payment status of submitted claims Preauthorization Code Check – Searchable tool by CPT/HCPC to see pre-auth requirements by plan type with additional links to clinical review requirements

How do I sign up for Kaiser Permanente health plans?

Members must register for Kaiser Permanente online services to use Care Chat. Consulting Nurse Service, available 24/7. Call 1-800-297-6877 (TTY 711) to talk with a nurse for care advice and to find out if immediate medical attention is needed. Online visit. Members can sign in to kp.org/waand start an online visit by filling out a questionnaire.

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