The Patient Portal: Why You Should Use It And What To …

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Discover the top resources you can rely on to get the assistance you need for your philips recall.

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Information for patients and caregivers

https://www.usa.philips.com/healthcare/e/sleep/communications/src-update/information-for-patients-and-caregivers

Voluntary Recall Information. Philips Respironics Sleep and Respiratory Care devices. Register your device · Visit the Patient Portal. Information for patients.

The Patient Portal: Why you should use it and what to …

https://www.usa.philips.com/healthcare/e/sleep/communications/src-update/news/patient-portal-information

 · To use the Patient Portal, please be ready to enter your registration confirmation number or serial number. You will also need to confirm your identity using …

Medical Device Recall Information – Philips Respironics …

https://www.usa.philips.com/healthcare/e/sleep/communications/src-update

    In June 2021, after discovering a potential health risk related to the foam in certain CPAP, BiPAP and Mechanical Ventilator devices, Philips Respironics issued a voluntary Field …

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    FAQ

    How do I check the status of my CPAP recall?

    Locate the Serial Number on Your Device

    There will be a label on the bottom of your device. Locate that and on that label, there will be a series of numbers that follow a SN or S/N pattern. These are the numbers you will be needing to find out if the CPAP device that you are using is part of the Phillips recall.

    How do I claim my Philips CPAP recall?

    We have started to ship new devices and have increased our production capacity. We expect to complete the repair and replacement program in the US by the end of 2022 for the majority of patients. If you did not include your email during registration, you can call us at +1-877-907-7508 to add your email.

    How much will I get from CPAP lawsuit?

    The economic loss awards will range from about $55 to $1,552, according to the plaintiffs’ legal team, plus another $100 for each device returned to Philips and additional awards to reimburse the costs of replacement devices.

    How do I find out if Philips has a medical device recall?

    For more information on the company’s recall notification, contact your local Philips representative or visit Philips’ medical device recall information page. More information on medical device recalls, including What is a Medical Device Recall, is available on FDA.gov.

    Does Philips have a recall on CPAP machines?

    Because the FDA issued a notification order under section 518 (a) of the Federal Food, Drug, and Cosmetic Act on March 10, 2022, Philips is required to take certain actions related to the June 2021 recall of certain ventilators, BiPAP machines, and CPAP machines (Recalled Products), as follows:

    Are Philips Evo ventilators recalled?

    In December 2021, Philips initiated the recall of certain Trilogy EVO Ventilators for potential health risks from PE-PUR foam. The FDA classified the recall of certain Trilogy Evo ventilators as a Class I recall, the most serious type of recall.

    How do I contact the patient portal If I have problems?

    If you experience any issues on the Patient Portal call 877-907-7508. What is a remediation pathway, and why might your remediation pathway be different from another patient’s remediation pathway? A remediation pathway is the journey from registering your affected device to receiving a replacement device or financial payment.

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