MHS Genesis Patient Portal

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Discover the top resources you can rely on to get the assistance you need for your navy.

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TRICARE Online Patient Portal (TOL PP) Decommissioning Update

https://www.tricareonline.com/tol2/prelogin/desktopIndex.xhtml

Log in to TOLPP to check the MHSG Resources page for more information, or to see a list of transition dates for all Military Treatment Facilities. Once retired,

MHS Genesis Patient Portal

https://patientportal.mhsgenesis.health.mil/

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TRICARE Online Patient Portal (TOL PP) Decommissioning Update

https://www.tricareonline.com/tol2/prelogin/desktopIndex.xhtml

TRICARE Online is a U.S. government service that allows you to view and manage your appointments, prescriptions, and health data at military hospitals and clinics. The TOL …

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FAQ

How do I log into MHS Genesis patient portal?

There are three ways you can log in to MHS GENESIS Patient Portal:
  1. Logging in with your Department of Defense Self-Service (DS) Logon (see FAQ – DS LOGON)
  2. Logging in with your common access card (CAC)
  3. Logging in using a Personal Identity Verification (PIV)

What is the TRICARE patient portal?

The TOL Patient Portal (also referred to as “TRICARE Online” or “TOL”) is the current secure patient portal that gives registered users access to online health care information and services at military hospitals and clinics.

Can you access MHS Genesis from home?

What level of access will providers and patients have to MHS GENESIS functionality when working from home? Providers will have the ability to access MHS GENESIS when working from home via VPN. Patients will be able to access Patient Portal from workstations, home computers and on some mobile devices.

How do I get help with MHS Genesis portal?

Need Help with MHS GENESIS or the Patient Portal? If you’re experiencing issues with your records or information in the MHS GENESIS Patient Portal, submit an Enterprise Service Desk ticket by calling 1-800-600-9332. For issues logging onto the system, contact the Defense Manpower Data Center at 1-800-538-9552.

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