If you have any questions about Duke MyChart, please call Duke Customer Service at 919-620-4555 or 800-782-6945 between 8:00 am – 5:00 pm ET Monday, Tuesday, Wednesday and Friday or 8:00 am – 4:00 pm ET Thursday. Transactions processed via Duke MyChart bill payment system may be eligible for a refund, if applicable.
Duke Mychart Help is online health management tool. It allows you to access your health records, request prescription refills, schedule appointments, and more. Check our official links below:
WebIf you have any questions about Duke MyChart, please call Duke Customer Service at 919-620-4555 or 800-782-6945 between 8:00 am – 5:00 pm ET Monday, Tuesday, …
https://www.dukehealth.org/duke-mychart
WebVisit the FAQ’s section on DukeMyChart.org Call us at 919-620-4555 800-782-6945 Hours Monday, Tuesday, Wednesday and Friday 8:00 am – 5:00 pm ET Thursday 8:00 am – …
https://www.dukehealth.org/contact-us/dukemychart-questions-and-support
Duke MyChart Questions and Support | Duke Health
FAQ
What is Duke’s MyChart?
Duke’s MyChart is changing its name and will soon be known as My Duke Health. In the coming months, patients who visit Duke MyChart will be automatically redirected to the My Duke Health (my.dukehealth.org) website, which is the patient portal login page, and requires no action or additional steps from patients.
How do I get my teen to have a Duke MyChart account?
A parent or guardian has to give consent for the teen to have an account. Need Help? If you need assistance with this or other functions of Duke MyChart, call customer service at 919-620-4555 or 800-872-6945. Staff are available from 8:00 am to 5:00 pm Monday, Tuesday, Wednesday, and Friday, and 8:00 am to 4:00 pm Thursday.
How do I contact Duke customer service?
If you have any questions about Duke MyChart, please call Duke Customer Service at 919-620-4555 or 800-782-6945 between 8:00 am – 5:00 pm ET Monday, Tuesday, Wednesday and Friday or 8:00 am – 4:00 pm ET Thursday. Transactions processed via Duke MyChart bill payment system may be eligible for a refund, if applicable.
How do I access my Child’s Health Information in Duke MyChart?
To access this information, a parent or guardian must have a Duke MyChart proxy account linked to their child. (A proxy account allows the parent or guardian to view part or all of a child’s health information in MyChart). If you have been using MyChart for your child, this is the account you have already.
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