Discover the top resources you can rely on to get the assistance you need for your mercyone.
Patient Portal
https://www.mercyone.org/patient-portal/
View your medical records online using our Patient Portals, available 24/7/365. Updates to your records and new test results post to the portal as soon.
Patient Portal – MercyOne Statewide, MercyOne
https://www.mercyone.org/patient-portal/
Patient Portal – MercyOne Statewide lets you access your medical records and test results 24/7/365. You can also message your provider via Patient Portal and select your home …
MyCare Waterloo, Iowa (IA), MercyOne Northeast Iowa
https://www.mercyone.org/northeastiowa/patient-portal/mycare
For technical issues (you cannot see messages, you are not receiving results, etc.) call MyChart Customer Service toll free at 833-886-2273. For login issues or questions about …
FAQ
Does MercyOne have a patient portal?
In our northeast Iowa region, MercyOne has two separate patient portals for your convenience: Use our patient portal called MyCare to access information about your provider office visit. Request an appointment, view your lab results, pay a bill, and more. Click here to get started.
How do I contact MercyOne customer service?
For technical issues (you cannot see messages, you are not receiving results, etc.) call MyChart Customer Service toll free at 833-886-2273. For login issues or questions about your results in your MyChart Portal, call your MercyOne provider’s office. Hospital patients use a different patient portal called MyHospitalCare.
Where can I access the clinic patient portal?
The Clinic Patient Portal is now available for patients of MercyOne North Health Plaza, MercyOne Clinton Medical Center Health Plaza, Fulton Family Medicine, Morrison Family Medicine, DeWitt Family Medicine and Urgent Care and Occupational Medicine (formerly Medical Associates facilities).
How do I re-register my Hospital Patient Portal account?
After June 6, we invite you to re-register your Hospital Patient Portal account and follow these instructions: Verify your identity by entering your legal first name, legal last name and date of birth. Verify your email address and set up a username and password. Select three security questions.