MHS Genesis Patient Portal

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MyGenesis Patient Portal

https://www.genesishealth.com/mygenesis-home/

Log in to this section of MyGenesis to pay your bill, pre-register for a test or hospital stay or register for a class or event.

MHS Genesis Patient Portal

https://patientportal.mhsgenesis.health.mil/

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MyGenesis Patient Portal – Genesis Health System

https://www.genesishealth.com/mygenesis-home/

Call Genesis Health Information Management at 563-421-7260, M-F, 8 a.m. to 4:30 p.m. Patient Portal Instructions Download the MyGenesis Patient Portal App Before …

FAQ

How do I log into MHS Genesis patient portal?

There are three ways you can log in to MHS GENESIS Patient Portal:
  1. Logging in with your Department of Defense Self-Service (DS) Logon (see FAQ – DS LOGON)
  2. Logging in with your common access card (CAC)
  3. Logging in using a Personal Identity Verification (PIV)

Is there a MHS Genesis patient portal app?

The patient portal, though mobile friendly for iOS and Android, does not yet have an app to accompany it.

How do I access MHS Genesis at home?

To access the MHS GENESIS Patient Portal, visit https://patientportal.mhsgenesis.health.mil. Beneficiaries can log in to the MHS GENESIS Patient Portal using their DS Logon. Premium Access (Level 2) is required to view the health record.

How do I get help with MHS Genesis portal?

Need Help with MHS GENESIS or the Patient Portal? If you’re experiencing issues with your records or information in the MHS GENESIS Patient Portal, submit an Enterprise Service Desk ticket by calling 1-800-600-9332. For issues logging onto the system, contact the Defense Manpower Data Center at 1-800-538-9552.

What is the MHS Genesis patient portal?

The MHS GENESIS Patient Portal is a secure website for 24/7 access to your health information, including managing appointments and exchanging messages with your care team. What is MHS GENESIS Patient Portal? How do I access my electronic health record (EHR)? What is a PIV? What can I do within the MHS GENESIS Patient Portal?

How do I sign up for mygenesis patient portal?

Patient Portal Sign Up Now! Must be 18 or older. You will receive an invitation within 24 hours at the email you provided. Accept your invitation and complete the form for patient portal access. Returning User? Sign In to MyGenesis Patient Portal! Send and receive secure messages with your provider and care team.

What happens when a message arrives in my mygenesis inbox?

When a new message arrives in your MyGenesis inbox, an email alert will be sent to the personal email address you provided when you set up your account. Can I use MyGenesis to communicate an emergency or medical concern? No! MyGenesis and secure online messaging is for routine health-related inquiries only.

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