The Patient Portal: Why You Should Use It And What To …

by

Discover the top resources you can rely on to get the assistance you need for your philips.

philips

Customer Services Portal

https://www.usa.philips.com/healthcare/services/maintenance-services/customer-service-portal

Easy access to documentation for patient care-critical equipment, enhanced reporting capabilities, and information that spans modalities at various levels –

The Patient Portal: Why you should use it and what to …

https://www.usa.philips.com/healthcare/e/sleep/communications/src-update/news/patient-portal-information

December 14, 2022 We wanted to remind you about our Patient Portal, why you should continue to visit it and how you can access it. While you may have already visited the …

Waiting for your replacement device? Here are the …

https://www.usa.philips.com/healthcare/e/sleep/communications/src-update/news/waiting-for-your-replacement-device-here-are-the-actions-you-may-need-to-take

philips

FAQ

How do I check my Philips CPAP recall status?

We send out regular email updates about the recall, and you can always check philips.com/src-update for the latest information. You’ll also get emails from us with information about your replacement device status. If you aren’t receiving email updates, please call 877-907-7508 and be sure to check your spam folder.

Is Philips going to replace recalled CPAP machines?

Philips Respironics has promised to replace millions of CPAP and BiPAP breathing machines that FDA reports have linked to thousands of injuries and more than 300 deaths.

Where is my replacement Philips CPAP machine?

If you have already registered an affected device and have not received your replacement, it may be because Philips Respironics needs some further information or consent from you. Without this information or consent, we cannot ship your replacement device. More information can be found on the Patient Portal.

How do I contact Philips CPAP?

Technical support for healthcare products
  1. 1-800-229-6417. Medical Supplies and Specialty Product Sales and Support. …
  2. 1-800-225-0230. Sleep and Respiratory Home Care Product Sales and Support. …
  3. 1-800-345-6443. Oral Healthcare Professionals Sales and Support. …
  4. 1-800-422-9448. Philips Avent Product Support.
  5. 1-800-542-8368.

How do I contact the patient portal If I have problems?

If you experience any issues on the Patient Portal call 877-907-7508. What is a remediation pathway, and why might your remediation pathway be different from another patient’s remediation pathway? A remediation pathway is the journey from registering your affected device to receiving a replacement device or financial payment.

What content will I See in the patient portal?

Every patient is unique so the content you’ll see in the Patient Portal is tailored to you and the information you have given us. The prompts you may see include sharing prescription information or selecting a specific remediation option based on your affected device type.

Why do I need to visit the patient portal?

While you may have already visited the Patient Portal, it’s important to regularly visit this site. This is because your status may have been updated or there may be important reminders for information needed to complete your order.

Can I Change my information in the patient portal?

As a reminder, once you have added your information in the Patient Portal, you cannot change it. Please note that the Patient Portal is for U.S. patients only. If you have trouble logging in, need to update contact information (such as your address, phone number or email) or cancel your order, please call 877-907-7508.

Leave a Comment