Sentara Mychart Help Desk

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sentara mychart help desk

Sentara Mychart Help Desk is online health management tool. It allows you to access your health records, request prescription refills, schedule appointments, and more. Check our official links below:

WebSentara MyChart FAQs and Help VIEW COVID-19 TEST RESULTS IN SENTARA MYCHART If you are having trouble with your Sentara MyChart account, you may find …

https://www.sentara.com/patientguide/medical-records/sentara-mychart/faqs-and-help.aspx

Sentara MyChart Help and FAQs | Sentara Healthcare

https://www.sentara.com/patientguide/medical-records/sentara-mychart.aspx

Sentara MyChart | Sentara Healthcare

FAQ

What is Sentara MyChart?

Sentara MyChart is one element of the larger Sentara eCare Health Network®. This new clinical system uses innovative technology to make your medical record accessible between Sentara hospitals, physician practices and other healthcare sites over a secure network.

What can I do with MyChart?

With MyChart, you can use the Internet to: Request medical appointments. View your health summary from the MyChart electronic health record. View test results. Request prescription renewals. Access trusted health information resources. Communicate electronically and securely with your medical care team. Is there a fee to use MyChart?

Where can I get Sentara care?

Sentara offers convenient options for care depending on your condition. Sentara operates more than 100 sites of care across Virginia and North Carolina. Find locations near you. Wait, please. You will be redirected to MyChart portal in 10 seconds.

Does Sentara support Internet Explorer?

Sentara Healthcare – Your community not-for-profit health partner Sentara is ending support for Internet Explorer. For the best experience, please click here to switch to a supported web browser.x

How many characters are required for a username?

Your username must: be between 5 and 20 characters. begin with a letter. include only letters, numbers, and underscore. cannot include spaces or special characters. is not case sensitive. Once selected, your username cannot be changed. Your password must: be at least eight characters.

How to update email address on Sentara?

Log in to the Sentara app. Select the “MENU” from the top right hand corner. Select “Profile & Settings.”. Select “Profile & Account Settings.”. Scroll down to the “Account” section and select “Update Email Address.”. Confirm that you email address is accurate.

How to contact Sentara?

If you have issues, please contact us at 1-800-736-8272 1-800-736 -8272, Monday – Friday from 8 a.m. – 5 p.m. From the Sentara app: Log in to the Sentara app. Select the “MENU” from the top right hand corner. Select “Profile & Settings”.

When will you see your clinical results?

Starting Oct. 1, 2020 you are now able to see most clinical test results as soon as they are completed. Learn more about this change. If you have a test done at a non-Sentara facility, that test may be listed, but it is doubtful that you will be able to view it.

Can you change your Sentara username?

Your Sentara or Sentara MyChart username is a permanent ID and cannot be changed. Click here to retrieve your username. You will be asked to enter your email address, the last 4 digits of your social security number, and your date of birth. The information you provide must match the information that is on file.

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