Tricare Online Patient Portal Mobile App

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Discover the top resources you can rely on to get the assistance you need for your tricare online mobile app.

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TRICARE Online Patient Portal (TOL PP) Decommissioning Update

https://www.tricareonline.com/tol2/prelogin/desktopIndex.xhtml

The TOL PP, consisting of Secure Messaging and TRICARE Online, is in the process of being replaced by the MHS GENESIS Patient Portal (MHSG PP).

Secure Patient Portal | TRICARE

https://tricare.mil/patientportal.

 · Book Appointments Virtual Health Secure Patient Portal Online Appointing Secure Messaging View Personal Health Information from Your Military Health Record …

Download a Mobile App | TRICARE

https://www.tricare.mil/GettingCare/PatientResources/GoPaperless/MobileApps

 · Getting Care Patient Resources Go Paperless Download a Mobile App Need Larger Text? Download a Mobile App Scroll down to quickly find TRICARE …

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FAQ

How do I access my patient portal TRICARE?

If you don’t already have a TRICARE Online account, you can log onto patientportal.mhsgenesis.health.mil using your DS Logon Premium Account. If don’t have a DS Logon Premium Account or if you have questions about DS Logon, visit the milConnect Website or call 1-800-538-9552.

Can I access TRICARE online on my phone?

Get information and services when separating from active duty or reserves. Access TOL Patient Portal through your mobile device.

Why is TRICARE patient portal not working?

There may be times when the Secure Patient Portal (MHS GENESIS or TOL) is unavailable due to scheduled maintenance or technical problems. You can complete actions that you usually complete on the Secure Patient Portal in other ways.

How do I log into MHS Genesis patient portal?

There are three ways you can log in to MHS GENESIS Patient Portal:
  1. Logging in with your Department of Defense Self-Service (DS) Logon (see FAQ – DS LOGON)
  2. Logging in with your common access card (CAC)
  3. Logging in using a Personal Identity Verification (PIV)

How do you log in to the Patient Portal?

To log in to the TOL Patient Portal, you need a Common Access Card, Premium DS Logon, or DFAS MyPay account. To learn more, please visit the DEERS DoD Self-Service Access Center. Log in to your Secure Patient Portal

What is the purpose of the patient portal?

A patient portal is a website for your personal health care. The online tool helps you to keep track of your health care provider visits, test results, billing, prescriptions, and so on. You can also e-mail your provider questions through the portal.

What is the purpose of the TRICARE Online Patient Portal?

The TOL Patient Portal (also referred to as “TRICARE Online” or “TOL”) is the current secure patient portal that gives registered users access to online health care information and services at military hospitals and clinics. Schedule, change, view, or cancel appointments at your military hospital or clinic

What is the MHS GENESIS Patient Portal?

The MHS GENESIS Patient Portal is a secure website for 24/7 access to your health information, including managing appointments and exchanging messages with your care team. The new patient portal is launching at sites as MHS GENESIS deploys, replacing the TRICARE Online Secure Patient Portal.

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